Accessiblity

A Guide for guests with disabilities

Experience unmatched comfort with our accessible holiday homes, facilities and venues at our Unity Holidays locations.

If you have any questions or queries, we’re happy to assist and welcome comments from guests that can help us to improve the service offered. Please make these known to a member of our team at the reception.

Our resort terrains are largely flat and generally accessible for guests in wheelchairs. We have a limited number of wheelchairs available for hire at select parks on either a daily or weekly basis. Please book in advance to avoid disappointment.

Accessible accommodation 

Our caravans are suited for a range of general disabilities and are provided direct from the manufacturer. They are not classified to meet specific grades of disabilities so please ensure you have checked the suitability of the accommodation for your disability.

Equal opportunities employers  

We are an equal opportunities company and aim not to discriminate on the basis of disability, race, gender, sex, religions or age.

We appreciate that there are many different types of disabilities and where possible have endeavoured to ensure that our facilities are accessible for guests with a range of disabilities. All our employees receive basic training to help ensure all guests have a great stay with us.

Dementia & autism aware

Our friendly team members are trained in autism and dementia awareness.

Telephones

Telephones at Receptions are accessible for guests in wheelchairs.

Food allergens

In each eatery we have an allergen folder for our menus. If you have an allergy, please ask a team member for the allergen folder to review before placing your order.

Touring & camping fields 

Accessible touring field pitches are all located on flat ground in specific fields and will be allocated by the Warden on arrival. Guests bringing their own motorhome/ tent/ tourer can find disabled toilet and shower facilities in Accessible areas.

All disabled facilities are accessed via the use of a radar key. If you do not have a radar key, one can be rented from the warden. Please request at the time of booking if you require to be near the toilet block as there are only a limited number of nearby pitches.

Hiring Accommodation

When booking, please select our disabled accommodation suitable for guests with a range of disabilities. These have ramped access with wider doors to accommodate a standard wheelchair and lower kitchen counters and wet room.

Please check the specifications to ensure that they are suited to your needs before booking and note that hoists are not provided – only 1 x portable handle aid (max weight 125kg).

Car parking

Car parking is possible next to either your caravan or touring pitch.

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